For help and support, call our Missing Link team on 0117 925 1811 Mon to Fri 9am–5pm
Contact us
We would like to hear from you. If you require help or information about any of the services that we offer, please contact us by one of the methods below.
We would like to hear from you. If you require help or information about any of the services that we offer, please contact us by one of the methods below.
Our Christmas Opening Hours are:
Monday 22nd December – 9am-5pm
Tuesday 23rd December – 9am-5pm
Wednesday 24th December – 9am-1pm
Thursday 25th to Sunday 28th December – closed
Monday 29th December – 9am-5pm
Tuesday 30th December – 9am-5pm
Wednesday 31st December – 9am-1pm
Thursday 1st January – closed
Friday 2nd January – 9am-5pm
If urgent support is needed out of these times, our phone lines will revert to out of hours support.
Text Relay is also available for callers who are deaf or hearing impaired. If using a textphone, call 18001 0117 925 1811.
Help is also available 24 hours a day, 7 days a week by phoning NHS 111 and pressing 2 for mental health support. You can also call The Samaritans on 116 123.
What to do in a crisis
If you or someone you are concerned about is in an emotional or mental health crisis that requires urgent response please contact:
- the person’s GP,
- phone NHS 111 and select option 2 for mental health support (24/7)
- or if they are under an NHS Crisis Team call their care team.
If you have serious concerns you can contact 999 or go to Accident and Emergency where there will be an on-call psychiatrist.









